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Message Report

Written by Jeanne Murphy

Updated at December 2nd, 2024

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The Message Report contains a log of all messages that are sent out by DirectBiller.

Go to the Reports page and choose Message Report.

Enter a date range and click Run Report.

For each message, the following data displays:

 

 

Data Description
Transport method

EMAIL = email messages

SMS = SMS Messages

Address Address to which the message was sent.
Description Text of the message.
Date Date and time the message was sent.
Status

SUCCESS = message sent successfully.

FAILURE = message could not be sent.

 

A report is initially broken into 10 records per page. If there are more than 10 records, then the First/Prev/Next/Last buttons are active. Click on these buttons to move through the results by pages. The page length can be changed from 10 to 50 or 100. 

 

To sort the data, type in a word in the box above a column or use a drop down menu, then click the Filter button.  Use the Clear button to clear all the editable cells.

To sort by column, click on the label of a specific column: 

To reverse the sort, click on the label a second time.

You can export your data by clicking on the Excel icon:

Choose a Division

If your configuration of DirectBiller supports multiple Divisions, an Administrator can display reports for just that Division.

To choose a Division, go to the drop-down box above the menu bar and select the division. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

note analysis communication summary

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