Contact Us

  • Contact Us
  • Home
  • Administrators
  • How to view Admin Reports

Aging Report

Written by Jeanne Murphy

Updated at October 29th, 2024

Contact Us

  • Administrators
    Admin Setup How to manage Admin and CSR users How to Upload Account and Bill Files How to view Admin Reports
  • Customer Service Representatives
    CSR Setup How to review payer information How to manage payer accounts How to send a one-time payment link to an unenrolled payer How to make a payment to a customer account How to cancel and refund payments How to set up and cancel recurring payments How to edit invoices How to add, edit or delete a payment category How to add or edit an account balance
+ More

The Aging report summarizes all the bills on the system. It categorizes the bills by how long they are past due.


Go to the Reports page, choose Aging Report and click on Run Report.
 

 

To view the bills in a specific timeframe, click the number in the Bill Quantity row.

 

The list of unpaid bills displays.


A report is initially broken into 10 records per page. If there are more than 10 records, use the Previous/Next buttons at the bottom. The page length can be changed from 10 to 50 or 100. 


 

To find a specific item, use the Search box.  To export the data, click on the Excel icon. 

 

Choose a Division

If your configuration of DirectBiller supports multiple Divisions, an Administrator can display reports for just that Division.

To choose a Division, go to the drop-down box above the menu bar and select the division. 

outstanding senior

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Activity report
  • How can I add a user?
  • How do I manage entitlements for individuals?
Expand