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Audit Report

Written by Jeanne Murphy

Updated at October 29th, 2024

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This report audits activity by Administrators and CSRs. This currently includes logins, logouts, timeouts, on-behalf payments, and changes made to the biller configuration.

Go to the Reports page and choose Audit Report. Enter Start Date and End Date and click Run Report.

A report is initially broken into 10 records per page. If there are more than 10 records, then the First/Prev/Next/Last buttons are active. Click on these buttons to move through the results by pages. The page length can be changed from 10 to 50 or 100. 
 

 

To sort the data, type in a word in the box above a column or use a drop down menu, then click the Filter button.  Use the Clear button to clear all the editable cells.

To sort by column, click on the label of a specific column:

 

You can export your data by clicking on the Excel icon:

 

Choose a Division

If your configuration of DirectBiller supports multiple Divisions, an Administrator can display reports for just that Division.

To choose a Division, go to the drop-down box above the menu bar and select the division. 

 

 

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