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How can I set up or cancel recurring payments for a fixed amount?

Written by Jeanne Murphy

Updated at December 29th, 2024

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On the home page, select Payer Support from the left menu. Search by User ID and click on the red search icon. 

 

In the Accounts Found table, find the payer and click Set Up. 

 

The Setup page contains the information needed for both Recurring Payments and Bill-Triggered Payments.

In the Recurring Payments section, complete all required fields and click Setup Recurring Payment.

 

On the Confirmation page, review information and click Confirm Recurring Payment. 

 

To Cancel a Recurring Payment:

On the Payer Support page, search by User ID. 

 

In the Accounts Found table, find the payer and click Set Up. 

 

On the next screen, find the payer's plan and click Cancel.

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