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How do I add or delete a payment method?

Written by Jeanne Murphy

Updated at December 27th, 2024

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On the Payer Support page, search by User ID. 

The payer's saved payment methods will be listed. Click Add. 

 

A pop up window will allow you to complete the details for a new payment method. On the next screen, review the details and click Add Bank Account or Add Credit Card.

 

To delete a payment method, search by User ID on the Payer Support page and find the account in the Accounts Found table. Click Set Up.

 

On the Payment Accounts page, in either the Recurring or Bill-triggered section, choose the payment method and click on the trash icon. 

 

payment method modify

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