If your DirectBiller configuration enables invoices, you can view all active invoices associated with the payer accounts.

From your dashboard, go to the Payer Support page. Use the pulldown to choose your search, enter the required information and  click Submit.

Scroll down to view the Bills Found table.

The status of the bill may be one of the following: 

Unpaid – Default status, the bill has not yet been paid using DirectBiller.
Inactive – A more recent version of the bill is available.
Externally Paid – The bill was paid outside of DirectBiller.
In Mail – A payment for the bill is in the mail.
State (Active, Inactive)

To reveal additional details about a specific bill, click a Bill Number and more details will display.

If you have the PDF Bill Presentment capability enabled in your DirectBiller configuration, you can select Click to View under Invoice PDF to view the PDF bill file.