Contact Us

  • Contact Us
  • Home
  • Administrators
  • Admin Setup

What are my desktop requirements?

Written by Jeanne Murphy

Updated at October 29th, 2024

Contact Us

  • Administrators
    Admin Setup How to manage Admin and CSR users How to Upload Account and Bill Files How to view Admin Reports
  • Customer Service Representatives
    CSR Setup How to review payer information How to manage payer accounts How to send a one-time payment link to an unenrolled payer How to make a payment to a customer account How to cancel and refund payments How to set up and cancel recurring payments How to edit invoices How to add, edit or delete a payment category How to add or edit an account balance
+ More

To use the DirectBiller Administrative and Customer Support Screens, you need the following:

  • Internet connectivity is required and a web browser with Javascript and SSL Verified browsers include current production version and one previously released version of Microsoft Edge, Firefox Browser, Chrome Browser or Safari Browser.

 

  • To view reports that are downloaded as Excel Files, use Microsoft Excel 2003 or above.

 

  • To view reports that are downloaded as XML File, use Microsoft WordPad or any other XML File viewer.

 

  • To review reports that are downloaded as PDF File, use Adobe Acrobat 7 or above.
desktop needs computer specifications

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How do I login?
  • How do I change my admin password?
  • How do I set up my profile?
Expand