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Popular Topics: Administrators, Customer Service Representatives,

Popular Articles

  1. How do I login?
  2. How can I add a user?
  3. How do I change my admin password?
  4. Activity report
  5. How do I unlock an account and reset a password?
  6. Payment History Report
  7. How do I add one or more payer accounts?
  8. How do I set up my profile?
  9. How can I upload account files?

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For Administrators

You’re overseeing the DirectBiller platform for your company including managing permissions

For Customer Service Representatives

You’re directly helping payers manage their accounts and pay their bills

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